Popular Courses

Popular Certifications OR Qualifications

OUR COURSES

Construction

first
Here at FreIvan we can provide in-house first aid training course for any type of business.
We offer excellent value for money and offer generous discounts depending on your individual requirements.
Our courses are exceptionally high-quality fun and extremely practical giving each candidate the skills and confidence needed to act as a first aider and to manage any situation they may encounter.

This is a first aid appointed persons course, covering assessing the casualty, shock, heart attack, bleeding, eye injury, head injury, broken bones, cardiopulmonary resuscitation (CPR) and burns.
This one-day course will help you meet your regulatory requirements if your risk assessment indicates that first aid training covering emergency protocols only, is sufficient for your workplace.

Who should attend?

This course is designed for people who want to receive training in emergency first aid and is especially suited for nominated first aiders in smaller and low risk working environments.
The content of this course provides basic lifesaving first aid and workplace health and safety regulations, covering the following:

The role of the first aider

Managing an emergency
Communication and casualty care
Bleeding (minor and severe)
Burns
Choking (Adult)
Fainting
Health and Safety (First Aid) regulations
Resuscitation (Adult CPR)
Seizures (Adult)
Shock
Unconscious casualty
This course lasts one day.

Successful candidates will receive an Emergency First Aid Certificate.

first
At FreIvan we make it our mission to ensure that applying for a CSCS card and taking a CITB HS&E test is as easy and straightforward as possible.

We are an accredited Test center for the delivery of CITB HS&E tests (CSCS tests) and offer a range of different services and packages to suit every individual’s needs. Whether you require a card or need some extra practice with a mock test; we are confident that we cover all aspects of construction-related qualifications and can make your experience both affordable and hassle-free.

What we offer:

From convenient one day courses for a quick and easy qualification to a gold package with one to one training; our specialized services will provide you with everything you need to pass your test. Our expert trainers have extensive on-the-job experience and are guaranteed to get you exceptional results on any one of our courses.

We also offer One day Health and Safety in a Construction Environment training courses for the Laborer card and CITB mock tests in some of our other packages.

We are happy to provide discounts for group bookings and will do all we can to accommodate your booking requirements. To find out more about booking a CSCS test, contact us or book online by clicking on one of the options below. Why wait? You can get approved in a day!

Gold package – We apply for your CSCS card!
This package affords you one to one support with an experienced trainer until you pass your CSCS test. We also apply for your Card!
CSCS Health, Safety & Environment Test

CSCS Online Test

The CITB construction skills Health, safety and environment test helps to raise the standards across the industry. It ensures that workers have a minimum level of health, safety & environmental awareness before going on site.

Who should attend?

Anyone working on a building / construction site.
Upon successfully passing the HS&E Test delegates can apply for the CSCS card relevant to their occupation, this provides proof that individuals working on those sites have the required training and qualifications for the type of work they carry out.

Assessment of Training

All candidates have 45 minutes to complete each test which comprises 50 multiple choice questions

Pre-requisites

There are various CSCS cards available, for more information on the types of cards and qualifications required please go to:https://www.cscs.uk.com/applying-for-cards
Tests can be conducted Monday – Friday at our Barking office, please contact us for more information.

Available Tests

Gold package – We apply for your CSCS card!

This package allows you one to one support with an experienced teacher until you pass your CSCS test. We also apply for your Card!

Green Labourer CSCS Card Test + Mock Tests & 1-day QCF L1 H&S Course (Most popular)

This two-in-one package is ideal for candidates that may need a little more attention/help. Includes all the tests and training plus mock tests for the Green Labourer CSCS Card.

1day CSCS Labourer course

Newly introduced to the CSCS scheme in the summer of 2014.
You MUST attend this course and pass the CITB HS&E test to get your Green Laborer CSCS Card.

This package is ideal if you have a Red (Temporary CSCS card) or have already passed the CITB HS&E test (‘Touch screen’ CSCS Test).

HOIST TRAINING (CPCS A20)

traing
This Construction Plant Competence Scheme (CPCS) training course is aimed at those that operate a Hoist and is only applicable for candidates who have passed the CSCS Health, Safety and Environment touchscreen test for Operatives within the past two years (CSCS Test); we can provide the CSCS test on demand!

Obtaining a CPCS card is a multi-stage process; there are no guaranteed passes. Anybody failing an element will need to re-sit that element at an additional cost.

CPCS A20 (Hoist Training)-Red card
*How to obtain a CPCS A 20 Card* *Step 1: – Have you got a current CITB Construction Skills Health and Safety Test Pass within the last 2 years (CSCS)? * You must have completed and passed a touch screen CSCS test within…

Who needs this course?

Anyone that is responsible for the movement and marshalling of plant and vehicles in and around a construction site.

Traffic Marshall Course | Banksman Training | CPCS Training

This course is aimed at any person who are is involved in the movement of vehicles, covering health and safety and practical lessons on how to move a vehicle in a safe manner.

Plant and Vehicle Marshalled training course is designed to provide novice and intermediate operators with sufficient vehicle marshalled training which will enable them to competently and safely carry out.

Valid for 2 years
Course duration: 2-4 Days depending on experience

This slinger signaller CPCS training course is aimed at people who want to enter the lifting industry.
We will conduct a learner analysis to identify the duration of training required for those with limited or no experience, whereas experienced operators can attend a two-day experienced worker course.

Endorsements:

A: All Types – All Duties

B: All Types – Static Duties

C: Knuckle Boom – Static Duties Only

D: Excavator Only

E: Lift Truck Only

Blue CPCS Competent Operator cards

We offer a range of NVQs in Plant Operations. Each NVQ is aimed at learners that work with different types of Plant in the construction industry.

Course length dependant on how quickly the learner can gather the relevant evidence.

Who should enrol on to the Plant Operations NVQ?

Construction Operatives that are looking to obtain their Blue Competent Operative Card or Blue CPCS Card.

Please contact us on 0203621 3531 or at info@freivan.co.uk for further information.
Alternatively, you can book here

Course Aims

This course is suitable for supervisors and managers with responsibility for lifting operations.

This course will give you an understanding of the appointed person’s responsibilities and how to fulfil them.

Providing you with the ability to interpret and apply sections 1, 2, 3 and 4 of the BS 7121 Safe Use of Cranes guidelines.

If you already hold the CPCS Code A40 Slinger/Signaller, on completion of this course you will also achieve the CPCS Code A62 Crane Supervisor qualification.

On successful completion of the CPCS Technical tests you will receive the CPCS Red Trained Operator Card.

Entry requirement

You should have sufficient experience of cranes to meet the requirements specified in British Standard 7121 Safe Use of Cranes.

You must have passed a CITB Health, safety and environment (HS&E) test for managerial and professional persons no more than two years before the course or CPCS Test.

You must also have a good understanding of spoken and written English. Please contact us if you have any concerns in this area.

Teaching and Assessment

3 Days Training – Classroom-based and Practical Training

1 Day – CPCS Testing

costruction

At FreIvan, the 5 Day CITB Site Managers Safety Training Scheme is the flagship course for Construction Managers.
It is widely recognised both in the UK and abroad as the leading Health & Safety Qualification for Managers, Supervisors, Foremen, Project Managers, Site Engineers, Architects and all those that lead a team within construction – Subcontractors included.
The location of the training centre is in Barking.

CITB SMSTS (Site Management Safety Training Scheme)

Course Programme

The SMSTS Course is a 5day training programme conducted in the classroom. The training is taken by over ten thousand students each year to gain the appropriate safety training to manage safely on construction sites.
The UKCG (UK Contractors Group) recognizes the SMSTS as the industry requirement for all staff including managers, supervisors, foremen, project managers and client facing staff to have the best training in managing safely on site. The UK Contractors Group require this course for management level staff to understand their legal responsibilities.

Course Content & Overview:

• The Health and Safety at Work Act
• Construction Design and Management (CDM) Regulations
• Risk assessments/method statements
• Recent changes in accepted working practices
• Behavioural safety
• Management of occupational health
• Electricity
• Excavations
• Working at height
• Scaffolding
• Demolition
• Confined spaces

Entry Requirements

A good understanding of reading, spoken and written English. Please note that this course is only conducted in English and therefore it is paramount that students are able to communicate in English.
Please feel free to contact us if you have any concerns.

Course Materials

All course materials are provided for the training course, which students will keep. This includes the CITB Construction Site Safety GE700 publication.

Assessment

Students must attend all 5 days and each session of the training course.

This is a very interactive course and students are assessed daily throughout undertaking individual and group exercises, case studies and there is a multiple-choice test on the final day of the course.

Qualification & Renewal

Students are awarded the CITB Site Safety Plus SMSTS Qualification Certificate

The qualification is valid for 5 years, after which students will need to undertake a 2-day SMSTS Refresher course to maintain the qualification for a further 5 years.

Tutors

The trainer assigned for your course delivery is accredited by the CITB as an approved trainer for this course programme.
We work with only those trainers who have significantly delivered to a high standard over a number of years and receive exceptionally positive feedback.

In House Training

This class is also available on what is known as in-house training. We are able to arrange a trainer to come to your company premises to deliver the class on dates of your choosing. Please contact us for further details if this is a suitable option.

For CITB SMSTS Refresher – contact us to discuss further

The CITB SMSTS Refresher is for those students that currently hold an existing SMSTS certificate. The certificate must still be in date and valid for students to undertake the SMSTS Refresher class. This two-day SMSTS Refresher class provides the necessary updates…

The 2day CITB Site Supervisors Safety Training Scheme provides candidates the necessary legal, health, safety, welfare and environmental training for construction supervisors, foreman and engineers, as well as labour staff.

The CITB SSSTS class is available and the certificate is valid for 5 years.

CITB SSSTS (Site Supervisors Safety Training Scheme)

Course Programme

The SSSTS Course is a 2day training programme conducted in the classroom. The training is taken by over ten thousand students each year to gain the appropriate safety training to supervise safely on construction sites.

Course Content & Overview:

The Health and Safety at Work Act
Specific site issues that challenges supervisors on a daily basis
Effective toolbox talks
Supervision of occupational health
Behavioural safety

Entry Requirements

A good understanding of reading, spoken and written English. Please note that this course is only conducted in English and therefore it is paramount that students are able to communicate in English.
Please feel free to contact us if you have any concerns.

Course Materials

All course materials are provided for the training course, which students will keep. This includes the Site Supervision Simplified GE706 and Toolbox Talk.

Assessment

Students must attend both days and each session of the training course.
This is a very interactive course and students are assessed daily throughout undertaking individual and group exercises, case studies and there is a multiple-choice test on the final day of the course.

Qualification & Renewal

Students are awarded the CITB Site Safety Plus SSSTS Qualification Certificate
The qualification is valid for 5 years, after which students will need to undertake a 1day SSSTS Refresher course to maintain the qualification for a further 5 years.
Alternatively, it may be better suited for learners to upgrade by taking the 5day CITB SMSTS (Site Management Safety Training Scheme) course upon completion of their 5 years.

Tutors

The trainer assigned for your course delivery is accredited by the CITB as an approved trainer for this course programme.
We work with only those trainers who have significantly delivered to a high standard and receive exceptionally positive feedback.

Entry Requirements:

Candidates don’t need to have any prior qualifications to be able to take the manual handling course.

This course is designed for employees with little or no knowledge of Manual handling so is ideal for induction and refresher training.

Work related musculoskeletal disorders (MSDs), including manual handling injuries, are the most common type of occupational ill health in the UK and their prevention is a priority.

It is important to remember that:

Things can be done to prevent MSDs;
Preventative measures are cost effective;
You cannot prevent all MSDs, so early reporting of symptoms, proper treatment and suitable rehabilitation is essential.

  • On completion of this course, learners will be able to:
  • Identify the costs associated with manual handling injury
  • Understand the legal requirements and guidelines associated with manual handling
    Carry out a basic LITE & risk assessment before lifting a load
  • Understand the principles of a safe lifting technique
  • Outline measures that can be implemented to reduce the risk of injury
  • On successful completion of the course, candidates will be awarded with a Certificate of Attendance.

Fire Marshal

This half-day Fire Marshal training course covers the role of the designated fire marshal (fire warden). You will learn about preventing fires, and about the different types of fire extinguisher and how to use them correctly.

Who should attend?

Our Fire Marshal course is suitable for:

Those who are responsible for overseeing fire safety
designated fire marshals anyone who needs to know how to use a fire extinguisher.
Candidates need a basic command of English (defined as Level 2). While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance. We may be able to make special arrangements if requested in advance. Please contact us if you need any guidance.

Booking for large number of students? Have a look at on-site training options.

Unsure about your fire safety requirements?
Find out how many trained fire marshals your business needs by using our calculator. You can also download our fire safety checklist to help you get fire safety provision right in your workplace.

Please note, these tools are for guidance only and don’t replace the need for a full and thorough risk assessment in your workplace.

Calculate your fire marshal requirements

How long is a Fire Marshal course?
Our Fire Marshal training is a half day course.

What topics are covered on a Fire Marshal course?

The course will present an understanding of fire regulations and general fire precautions. It aims to provide you with the knowledge to be become a fire marshal.

Arson

Cost of fire damage

Fire detection and warning

Firefighting equipment (including how to use fire extinguishers)

Fire precaution regulations

Means of escape

Role of the fire marshal

This short course makes delegates aware of the statutory requirements under the Confined Space regulations and give a general awareness of the hazards involved and precautions required during entry to a confined space.

Course Content

Module 1: Confined space regulations 1997

Module 2: Hazards and precautions

Module 3: Methods of work

Module 3: Safe systems and permits to work

Module 4: Ventilation of void spaces

Module 5: Gas detection and environmental monitoring

Module 6: Emergency procedures and evacuation techniques

Module 7: Personal protective equipment

Module 8: Resuscitation techniques

Module 9: Escape breathing apparatus

ab-training
ASBESTOS AWARENESS

According to HSE statistics, 20 tradesmen die every week from the ‘hidden killer’ asbestos. The Control of Asbestos Regulations 2012 prevents anyone from removing Asbestos Containing Materials (ACM’s) unless they have received the correct training.

FreIvan Asbestos Awareness course will ensure tradespeople are fully aware of the potential dangers of asbestos exposure and that managers are aware of their roles and responsibilities in overseeing work with asbestos in their buildings.

DURATION

½ Day

COURSE CONTENT

  • What is asbestos?
  • Health hazards of asbestos
  • Asbestos in buildings
  • Asbestos legislation
  • Asbestos waste
  • Emergency procedures
  • Multiple choice question paper

 

COURSE OUTCOMES

On successful completion, delegates will receive a Certificate of Competence.

Railway

FreIvan is the right choice, we are totally driven by your success, supporting you every step of the way towards gaining your qualification. The people who choose us enjoy their learning experience, you might be an individual seeking personal progression and development or a multi-national organisation. We have the expertise, resources and flexibility to deliver a complete professional service.

We pride ourselves on our learners’ success, our metrics for success are based on the achievement of the people and companies we work with. It has taken us many years to build this reputation, only the very best trainers, advisors, mentors and industry experts get the opportunity to work with us.

The pass rate at our centres for the Small Tools Course is 98% and if you don’t pass the first time you can attend another course free of charge!

How to book your Small Tools – Track course

You can book online for your Small Tools – Track course…

…or contact us directly for group bookings;

Call us on 020 3621 3531 if you need help, advice or wish to book over the phone.

Benefits:

Gaining your Small Tools Certification will open up a variety of employment opportunities to progress in your career, it’s generally a requirement to be certificated on all Railway and Construction sites.

The Railway has an excellent safety record with a focus on training, so you can progress and take higher-level courses. Many people take a temporary job on the Railway but end up staying within the rail industry for the rest of their careers. For the next 10 years, the government has released a huge amount of money to maintain and enhance the rail network. The first phase of the High Speed 2 project has created an additional 16,000 PTS jobs.

railway-track

The Personal Track Safety Card is required to legally work on or near Network Rail train tracks in the United Kingdom.

LICENCE NAME: Personal Track Safety Card

AUTHORITY: Sentinel (Network Rail)

TIME TO GET LICENCED: 4 weeks

VALID FOR 5 years

ELIGIBILITY: 16 years, Sponsorship, Pass Drugs and Medical Screening

QUALIFICATION(S) NEEDED: Initial Personal Track Safety Course

STEPS TO GET LICENSED

1 Find a Sponsor

2 Pass Medical Test and Drugs and Alcohol Screening

3 Attend and pass the Initial Personal Track Safety Course

2 days   Practical and written exam

4 Sponsor to contact Sentinel for you

What is the PTS Card?

The PTS Card, or Personal Track Safety Card, enables individuals to legally work on or nearby Network Rail train tracks.

DISCLAIMER: The PTS Card is not available to the public. The PTS Card is a qualification that you get through Network Rail as an employee of a rail engineering company with an allocated sponsor.

The card is issued by Network Rail’s chosen identity card scheme called Sentinel and is valid for 5 years.

Having the PTS Card ensures that you and those working alongside you have completed the necessary safety training, are medically fit and have passed a drugs and alcohol test.

What can I do with a PTS Card?

With the PTS Card, you can work as a Rail Track Maintenance Worker, where you inspect and maintain Network Rail infrastructure.

Do I need a PTS Card?

Network If you are working as an employee of a rail engineering company, you will need a PTS Card in order to be able to work on or near Network Rail train tracks.

✅ Sentinel Smartcard

The PTS Card is a Sentinel Smartcard, which means your qualification records are stored on the card’s electronic chip. There is also a unique QR code which allows information about the card holder to be accessed on the Sentinel database.

Eligibility

The Sentinel PTS Card is only available to individuals who are employed or sponsored by rail engineering companies, and not to anyone in the general public.

To obtain a Personal Track Safety Card, you will need to be at least 16 years old and have completed relevant training, such as the Initial Personal Track Safety Course. It is also helpful to have engineering related qualifications.

✅ Medical test, drugs and alcohol screening

To be eligible for the Initial PTS Course, as well as your PTS card, you will need to pass a medical test and a drug and alcohol screening.

✅ Sponsor

You will also need to have an approved sponsor before taking the Initial PTS Training Course – and obtaining your PTS Card from Sentinel.

How do I apply for the PTS Card?

Your Sponsor should assist you with applying and obtaining your Personal Track Safety Sentinel card. You will need to ensure that you complete the following steps and provide the necessary information:

DISCLAIMER: The PTS Card is not available to the public. The PTS Card is a qualification that you get through Network Rail as an employee of a rail engineering company with an allocated sponsor.

✅ Find a Sponsor

You will not be able to obtain a PTS Card without a Sponsor. One way to find a sponsor is Network Rail’s Careers Page.

✅Pass Medical Test, Drugs and Alcohol Screening

You will be required to pass tests to meet the medical requirements specified by Network Rail. These are straightforward. Click for advice by Sentinel on finding an approved provider.

✅ Attend and pass the Initial Personal Track Safety Course

The PTS Training Course takes 2 days to complete and is assessed by both a practical exam and a written exam. Upon completing the course, you should receive the following certificate: Valid Personal Track Safety (PTS) competence to work track-side.

✅ Provide proof of identity and 2 passport photos

Proof of ID can come in the form of your passport.

✅ Sponsor will contact Sentinel and provide all information.

Your 5-year PTS Card will take 10 days to arrive. There is a fee of £33 per year, per user. Sponsors are expected to cover this cost for you.

Training Course for the PTS Card

As part of obtaining your Sentinel PTS card, you need to complete the Initial Personal Track Safety Course. The training course takes 2 days to complete.

By the end of the training, you should understand the Sentinel Scheme and how the Track Safety Handbook is relevant to you. The contents of the Initial PTS Course will help you stay safe and maintain a safe working environment around tracks.

The units include:

✅ Introduction to working on the track

✅ Accessing and Exiting the Track

✅ Working Safely

✅ Communication and Teamwork skills

✅ Emergency Procedures

✅ Safe system of work

✅ AC Electric Equipment

✅ DCCR Electrification Equipment

e-Learning module

Before taking the Initial PTS Course, you are required to complete an e-learning module. This will be sent by your training provider once you have booked your course.

The Initial Personal Track Safety Course is assessed by both a practical assessment and a written assessment. You will need to pass both to pass the course.

Course eligibility

To be eligible for the Initial PTS Course, you will need to be above the age of 16, have passed a medical test, a drug and alcohol screening, as well as have a sponsor from an approved company.

Upon completion of the course, you will receive a Personal Track Safety (PTS) certificate which shows your competence to work track-side. You will need this to apply for your PTS Card from Sentinel.

railCourse Aims

This course is intended for candidates who wish to act as Points Operators on Network Rail’s infrastructure

Who Is the Course Suitable For?

Anyone over the age of 18 who is required to manually operate power operated points which have failed or have been disconnected. A points Operator works to the instructions of a signaller or Route Setting Agent, according to the complexity of the failure. As a Points Operator is classed as working alone, they must either hold COSS or IWA competency as a pre-requisite. Any COSS with a Red Triangle on their card is prohibited from working alone on the Infrastructure and therefore is not eligible to attend.

To book please do contact our office.

rail-work

This course is intended for candidates who wish to continue working on or near the line on Network Rail’s infrastructure and wish to be re-certificated.

Who Is the Course Suitable For?

Existing PTS holders

Learners must be 16+ and bring along valid ID (Passport, driving license or ID card) and must bring 2 Passport size pictures. Also, candidates must bring National Insurance and Proof of Address.

Learners will also need a valid Sponsor at the time of booking. Also, candidates should have a valid PTS Medical and Drugs and Alcohol assessment, which should be uploaded to their Sentinel profile.

Candidates must also provide their PTS Work Experience book with a minimum of 4 completed and endorsed entries. If this has not been done, candidates must attend the Initial course. Candidates must also NOT be in learning support and must be competent.

Candidates must also have the correct PPE (Steel Toe Boots, Helmet and Hi-visibility trousers and vest/jacket).

Duration     2 Day

Additional Information

The refresher course is aimed at existing PTS and DCCR holders and will consist of a reassessment of knowledge in relation to Personal Safety on or near the line, including the DC Conductor Rail.

railOn successful completion of the course, you are competent to use the tools on the Network Rail Managed Infrastructure, including Infrastructure Projects and London Underground (LUL). Additional Specialist Tools Courses are available and bespoke courses can be arranged.

Duration: 1 Day

Learn the correct use of railway tools and equipment to enhance your skills and experience

  • Kango
  • Impact wrench
  • Hammer Drill
  • Track Trolley
  • Rail Saw
  • Rail Drills
  • Iron Man
  • Generators
  • Abrasive Wheels
  • Bance

rail

Rail course with theory and practical training session and assessment covering the duties of a Site Warden.

This course will provide delegates with the knowledge and practical skills required to act as Lookout / Site Warden when required by a COSS as part of a safe system of work.

Only an authorised Sentinel co-ordinator may make bookings on this course.

People aged 18 and over who have been designated as suitable by their Sponsor and will be required to give warning to others working in the railway environment when a train approaches (Red Zone) or when people stray outside of the specified worksite limits (Site Warden duties in a Green Zone).

Agendas/ Duties

Duties of the COSS

Introduction to the role of the Look Out/Site Warden

look Out/Site Warden equipment

Duties of a LookOut

Duties of a Site Warden

On track plant

LookOut operated warning systems

Theory assessment

Practical assessments

Post course objective briefing

Track Induction (Photo of Rail Track)

Requirements

Learners must be 16+ and bring along valid ID (Passport, driving license or ID card) and must bring 2 Passport size pictures. Candidates must bring National Insurance and Proof of Address.

Candidates must already have a Valid PTS Sentinel Card with the relevant Medical and D&A assessments.

Duration:   5 Days

Course Objectives

On successful completion of the course the candidates will be able to:

Demonstrate their ability to use tools and equipment.

Demonstrate their understanding of Permanent Way terms and procedures.

Additional Information

Candidates will need to have successfully completed their PTS Initial training prior to attending the course. Candidates will also need to have completed a medical and drug & alcohol screening prior to attending the course.

Only those with a sufficient grasp of the English language to be able to give an emergency call will be eligible to attend.

train

Who should attend?

Any person who requires the need for Level Crossing Attendant training in Barking Essex area through the course of their normal working duties or as part of their lifelong learning needs. This course is suitable for anyone working in the Railways or Industrial sector, pre-requisites may be required. Training is available at our Barking Office. Specific course information is available within and our team of dedicated course specialist are on hand to answer any questions. All our courses at FreIvan come fully accredited.

Duties involve safe operation of level crossings. Delegates will understand and be able to perform LXA duties in a safe manner

Course Details:

Duration: 1 Day

Days: Weekdays/Weekends

Time: 09.00am Start

Course Requirement:

Passport ID or Driving License

COSS/IWA

Sentinel Card

Full PPE

rail

The Controller of Site Safety (recert) course acts as a refresher to train staff to correctly determine their responsibilities and duties when acting as a Controller of Site Safety (COSS) when setting up a safe system of work on or near the line.

Only an authorised Sentinel co-ordinator may make bookings on this course.

Requirements

Learners must be 16+ and bring along valid ID (Passport, driving license or ID card) and must bring 2 Passport size pictures. Candidates must bring National Insurance and Proof of Address.

Candidates must already have a Valid PTS Sentinel Card with the relevant Medical and D&A assessments.

Duration: 6 Days

About COSS Initial

This course is designed to give candidates the knowledge and training to provide protection to groups of people who work on or near the track.

Candidates should at the end of the course be able to carry out the duties of the COSS to a competent level. They must also be able to accept OLP and CRP Documentation and accept Line clear Verification documents.

Candidates will also be able to test the conductor rail using a Live Line tester

Please note that you should have previously worked as a PTS Operative for a reasonable period of time to be able to take the COSS Course.

rail

Requirements

Learners must be 16+ and bring along valid ID (Passport, driving license or ID card) Also candidates must bring National Insurance and Proof of Address.

Candidates must already have a Valid PTS Sentinel Card with Work experience book endorsed with minimum of 4 signatures.

Duration: 4 Days

Course Objectives

On successful completion of the course the delegate will be able to:

Demonstrate their ability to interpret correctly relevant parts of the Rule Book and relevant Railway Group Standards when acting as a COSS.

Demonstrate their understanding and ability to set up a Safe System of Work before any group of staff is allowed to go on or near the line.

Additional Information

Re-certification is required every two years.

rail

Scheduled Dates

Description

This course is a half day course which is classroom based. The aim of this course is to provide the basic knowledge required under OLEC 1 to access OLE construction sites safely and effectively for those who are directly or indirectly involved with OLE construction activities.

Course Aims

Upon successful completion of the course candidates will be able to:

Understand the rules and regulations that are in force for required personnel to access overhead line construction sites safely and effectively.

Course Content

  • Welcome & Introduction
  • A basic introduction to OLE construction sites
  • The technical terminology used when working on an OLE construction site
  • The types of documentation associated with OLE construction sites and the recording and reporting procedures that need to be followed
  • The general safety requirements for accessing OLE construction sites

Duration    1/2 Day

Prerequisites

  • Must be literate in English
  • Candidates must be of or over the age of 18 and sponsored by an approved railway company before undertaking the OLEC 1 course.

rail

Competencies covered in Training

OTP core

MC MH material hander

MC MM demountable machine (rmmm)

MC HPV highway permissible Vehicle

Slinger

CC Excavator crane

CC Group 3 powered lifting

MC Group 4 transportation

MC/CC groups can be changed upon request if possible.

COURSE AIMS

To instruct staff on their general responsibilities and duties when controlling OTP.

rail

Category

COSS PTS

This course is to convert a candidate with the current COSS competence to SWL1. The Safe Work Leader competence is required to be held by anyone who is required to plan and set up a safe system of work on or near the line for a group of persons.

The course includes the importance of using the correct planning protocols, applying the SSOW and adopting the appropriate behaviours to be able to carry out this safety and effectively.

Requirement

Valid Photographic I.D

Minimum age 18

Valid Network Rail Drug & Alcohol

Valid Network Rail Medical

Sponsoring company

Sentinel Card

PTS Competency

COSS Competency

Pre- Qualifier on-line Assessment must be completed prior to the course. E-Learning assessment can be accessed on the Network Rail E-Learning system https://elearning.networkrail.co.uk/login/index.php

On successful completion of the E-Learning, the certificate should be printed out and brought with the delegate on the day of the training course.

Management Courses

Foundation and Practitioner

Management of Portfolios (MoP) provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual.

Delivered by fully accredited trainers and industry leading experts with extensive experience of portfolio management, the course engages with the students to ensure that theory is embedded, and delegates feel confident in the practical application of MoP.

The objective of the course is to prepare learners for both the MoP Foundation and Practitioner level examinations. To confirm understanding of the MoP principles, cycles, practices, techniques, roles and documentation. This will enable them to work as an informed member of a Portfolio Office or in a range of Portfolio Management roles.

Exam Certification

The exam certification is accredited by Peoplecert. Exam will be conducted at an approved test centre.

Course Outline

Module 1 Overview

  • The definitions of portfolio and portfolio management
  • The portfolio management model and the relationship between the principles, cycles,

practices and relevant techniques

  • The differences between portfolios and portfolio management on the one hand, and

projects/project management and programmes/programme management on the other

  • The local circumstances that will affect how the MoP principles and practices will be

adapted and how cost-effective approaches can be adopted

  • The objectives and benefits of portfolio management

Module 2

Implement, sustain and measure

  • The three broad approaches to implementing portfolio management; when each approach to implementation is most relevant, the advantages of planned approaches to implementation
  • The benefits of assessing the impact of portfolio management
  • Seven steps (and their benefits) in a staged implementation of portfolio management
  • The factors to consider in sustaining progress
  • Approaches to assessing portfolio management maturity

Module 3

Strategic and organisational context

The 6 key functions/activities that portfolio management needs to coordinate with to achieve strategic objectives

Identify how portfolio management can:

  • Coordinate with Business as Usual, strategic planning, resource allocation and budgeting, project and programme management, performance management to deliver strategic objectives
  • Support effective corporate governance

Module 4

Portfolio management principles

The 5 principles upon which effective portfolio management is based

  • Senior management commitment
  • Governance alignment
  • Strategy alignment
  • Portfolio office
  • Energized change culture

Module 5

Portfolio definition cycle

The portfolio definition practices:

  • Understand • Categorize • Prioritize
  • Balance
  • Plan

Understand the terms and concepts relating to the portfolio definition cycle.

The techniques of:

  • Three point estimating and reference class forecasting
  • Driver-based strategic contribution analysis
  • Multi-criteria analysis
  • Decision conferencing
  • Clear line of sight

What is involved and the keys to success.

Module 6

Portfolio delivery cycle

The portfolio delivery practices:

  • Management control
  • Benefits management
  • Financial management
  • Risk management
  • Stakeholder engagement
  • Organizational governance
  • Resource management

The techniques of:

  • Management by exception
  • One version of the truth
  • Staged release of funding
  • Clear line of sight reporting
  • Champion-challenger model

What is involved, the main elements, and keys to success.

Module 7

Roles and documentation

  • The purposes and responsibilities of the main portfolio management roles identified in MoP
  • The purposes of the main portfolio management documentation

Module 8

Practitioner Examination Overview

  • An overview of the MoP Practitioner exam – length, number and type of questions, etc

Module 9

Implement, sustain and measure

  • Identify appropriate approaches when implementing, sustaining, and measuring portfolio management for a given scenario
  • Analyse whether recommended approaches to implementing, sustaining, and measuring portfolio management have been undertaken appropriately in the context of a given scenario, with reasons

Module 10

Portfolio definition cycle

  • Apply and tailor the practices and techniques of the portfolio definition cycle to a scenario
  • Identify appropriate practices and techniques within the portfolio definition cycle
  • Identify, analyse and distinguish between appropriate and inappropriate application of

portfolio definition practices and techniques to a scenario

Module 11

Portfolio delivery cycle

  • Apply and tailor the practices, techniques and responsibilities of the portfolio delivery cycle to a scenario
  • Identify appropriate practices and techniques within the portfolio delivery cycle
  • Identify, analyse and distinguish between appropriate and inappropriate application of

portfolio delivery practices to a scenario

  • Analyse whether the approaches adopted are appropriate, with reasons, in a given

scenario

Module 12

Roles and documentation

  • Apply and tailor MoP to a scenario.
  • Identify appropriate application of the main portfolio management roles identified in MoP
  • Identify, analyse and distinguish between appropriate and inappropriate application of the syllabus area to a scenario.
  • Analyse whether, the specified roles have been involved appropriately, with reasons
  • Identify appropriate information, using typical contents, for inclusion in the relevant portfolio

documentation

  • Analyse whether the portfolio documentation is fit for purpose, with reason

Examinations

All delegates will be given the opportunity to sit the MoP Foundation examination in the late afternoon of the third day of the course. The MoP Foundation exam consists of:

  • 50 multiple choice questions
  • 40 minutes
  • Closed book
  • Candidates require a minimum of 25 correct answers (50%) to pass.

The Foundation exam is marked, and provisional results are given to all candidates before the end of the third day.

Successful Foundation candidates will be given the opportunity to sit the MoP practitioner examination in the morning of the last day of the course.

The MoP practitioner exam consists of:

  • 80 multiple choice questions
  • 3 hours
  • open book
  • Candidates require a minimum of 40 correct answers (50%) to pass.

MSP Foundation – gives you the fundamentals of the framework, enabling you to embed MSP within your day-to-day work practices.

MSP Practitioner – builds on MSP Foundation. It gives you the analytical tools to think strategically as a successful program manager.

Duration 5 days

Overview

MSP is the go-to certification and guidance for program managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges they face when managing programs and larger, more strategic or multiple projects.

MSP is a globally recognized framework for best practice program management. MSP is specifically designed to address the most common challenges that organizations encounter when leading investments in change. It is designed to align programmers and projects to organizational strategy and to provide governance. It focuses on the outcomes of benefit, whilst mitigating risks and actively engaging stakeholders.

MSP can be used in conjunction with all the other best-practice products (such as PRINCE2 and MoP) and international or internal organizational standards.

MSP 5th edition consists of a set of principles, themes and processes that provide a clear roadmap for the programmed lifecycle and ensure successful organizational outcomes.

Using elements from QA’s ‘Performance Based Learning’ approach, we help you to not only know MSP, but also apply and tailor it for your programs. The course has been designed by award winning instructional designers to ensure that it provides an interactive and engaging introduction to MSP. Our experienced MSP experts explain the method through a wide range of individual and group exercises, case-study application, learning ‘games and practice exam questions.

Learning Outcomes

For foundation:

  • Demonstrate an understanding of the various components of the MSP®5th Edition best practice program  management framework
  • Describe each step of the MSP® journey, listing the activities required to guide a program throughout its lifecycle
  • Outline the relevant aspects of MSP® principles, themes and lifecycle in context For practitioner
  • Build on the knowledge gained in the Foundation course
  • Demonstrate sufficient ability to apply and tailor the MSP programme management framework (as described in the practitioner syllabus) to be awarded the MSP Practitioner qualification.
  • Be able to start applying the framework to a real program

Course Outline

MSP Foundation and practitioner examinations

Special Notices

There are two ways to gain your MSP certification:

  • Attend a training course with an accredited training organization, which will include the exam as part of the course
  • Self-study using the core manual, then book an exam directly with PeopleCert, our examination institute partner.

Online exams with PEOPLECERT

The PEOPLECERT online exam system is called EXAM SHIELD and involves the presence of a human supervisor who checks online that the exam is been carried out correctly.

The HW and SW requirements are as follows:

  • Windows® 10, Windows® 8.1, Windows® 8, Windows® 7, macOS 10.10 (Yosemite), 10.11 (El Capitan), Sierra (10.12) or High Sierra (10.13).
  • Dual-core 2.4GHz CPU or faster with at least 2GB of RAM.
  • An internet connection with a speed not inferior to 4Mbps
  • A monitor (at least 15”) with a resolution of 1024 x 768 or more
  • Keyboard, mouse or equivalent
  • A webcam (built in or external) which can be rotated
  • Speakers and microphone (the use of headsets is only allowed during onboarding).

 The use of virtualization software such as VMware, Virtual PC or Sandbox, is not allowed during the exam.

Exam procedure

Phase 1- Exam purchase

The exam can be purchased on this site. Upon successful completion, you will receive a voucher code via email that you will need to be able to take the exam (PeopleCert Code).

Phase 2- Registration on PEOPLECERT site and exam scheduling

The first step is to register for the exam at https://webcandidate.peoplecert.org/. If you do not have a PeopleCert account, you will need to create a new one. After that, log in to your web account. Click Register for an exam to register for your exam. Select Using Exam

Voucher, enter your Voucher code and click the Submit button. If additional data is required for the specific exam, you will be prompted to complete the appropriate fields. Then your exam data will appear: to complete your exam registration, click on the Submit button. An email confirming your exam registration and your exam details will be sent to you. These are also available in

the My exams section of your Web Account.

You must book the exam at least 3 working days before you want to sit for the exam.

Phase 3 – Taking the exam

To be able to take the exam you must install the EXAM SHIELD software from the link that can be found in the email confirmation you received. You should complete the installation up to 1 hour before the exam and at the same time deactivate any virtualization software you may have.

You should also check that

  • You have a valid ID document with photo with you
  • You can rotate the webcam 360°
  • You haven’t got other screens or webcams connected to your computer.

 At least 10 minutes before you are due to start the exam, press the EXAM SHIELD “OK” button and wait for the arrival of the supervisor if he/she is not yet online. A pop up message will notify you if any application needs to be closed to continue with the exam. After that, an intuitive wizard will guide you towards connecting to your Proctor and starting your exam; you will have to:

  • Check exam guidelines
  • Scan your ID
  • View exam tutorial

 When your proctor will join the session, you will be instructed to:

  • Check your audio and video performance
  • Show your ID to the camera if needed
  • Show your room (360 camera rotation) and your desk
  • Share your screen with your online proctor
  • Confirm your personal details. If any of the information is incorrect, please inform your online proctor
  • Your online proctor will let you know when you are set to begin your exam!

SIA

At FreIvan we have been successful in securing partnership agreements with SIA client, these partnerships mean we have an excellent understanding of our clients’ needs and allow FreIvan to conduct excellent training ensuring that learners receive high-quality experience and creates excellent continuity of car as a door supervisor.

Description

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

The Level 2 Award for Working as a Door Supervisor within the Private Security Industry (QCF) has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for learners who wish to apply for an SIA licence and work as a door supervisor within the private security industry.

Assessment

Working within the Private Security Industry

This unit will be assessed by an externally set and marked multiple choice question paper consisting of 40 questions. The examination will last for 60 minutes and learners will be required to correctly answer 28 of the 40 questions in order to pass. 70% pass mark.

Working as a Door Supervisor within the Private Security Industry

Assessment of this unit will be by an externally set and marked multiple choice question paper containing 45 questions. The examination will last for 75 minutes and learners will be required to correctly answer 32 of the 45 questions in order to pass. 70% pass mark.

Conflict Management within the Private Security Industry

This unit will be assessed by an externally set and marked multiple choice question paper containing a minimum of 20 questions. The examination will last for 30 minutes and learners will be required to correctly answer 14 of the 20 questions to pass. 70% pass mark.

Physical Intervention Skills within the Private Security Industry

This unit will be assessed by an externally set and internally marked practical assessment and an externally set internally marked and externally verified knowledge assessment. The practical assessment will be externally quality assured. Learners will be assessed performing each of the techniques taught. The tutor will only pass you when all of the techniques have been demonstrated satisfactorily. All of the assessment criteria must be passed. 100% pass mark.

You will require a pass in each unit to be awarded the Level 2 qualification.

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognized qualification before applying for a licence.

The Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (QCF) has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for those who wish to apply for an SIA licence and work as a CCTV operative.

This qualification is for anyone wishing to be employed as a CCTV operator.

The Security Industry Authority (SIA) recognizes that it is essential for all CCTV (Public Space Surveillance) operators to have undergone a structured programme of training

For public space surveillance a person has to be in possession of a licence issued to them by the Security Industry Authority (SIA).

Successful completion of the qualification will enable candidates to apply for a licence to practice which will enable them to work within the CCTV (Public Space Surveillance) industry.

level-3

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognized qualification before applying for a licence.

The Level 3 Certificate in Close Protection has been developed to meet the requirements of the Security Industry Authority (SIA).

It is based on the relevant SIA Specifications for Learning and Qualifications for Close Protection Operatives and provides the necessary skills and knowledge for those who wish to apply for an SIA licence and work as a Close Protection Operative.

The qualification comprises 1 mandatory unit: Working as a Close Protection Operative.

Who is this qualification for?

This qualification has been developed for those looking to work as a close protection operative within the private security industry.

How long will it take?

To complete this qualification learners should expect to undertake approximately 138 hours of learning.

Topics covered

These include the roles and responsibilities of a close protection operative, threat assessment and risk management, surveillance techniques, reconnaissance, search techniques and conflict management.

Assessment method

This qualification is assessed by a multiple choice examination and practical tasks.

Health and Social Care

Staffing

We are industry-leading experts in care recruitment and have been recruiting compassionate and friendly Nurses, care workers and support staff to work in a variety of environments. We provide our clients with the highest standard of care staff from our branch network. All our professionals undergo a rigorous recruitment process and comprehensive training programme to ensure they deliver the high standard of care our clients expect.

We also support many clients with personalised homecare packages. We are able to offer staff to cover one-off shifts for last minute absence or long-term planned leave.

We know choosing the right home care can be an overwhelming prospect, which is why it’s important for us at FreIvan to make the process as simple as possible for you and your loved ones. We understand this is only possible due to the extraordinary care workers we have up and down the country delivering quality care.

We provide a fully-compliant homecare service to ensure our clients receive the best quality of care which is most suited to them. We offer personalised home care services for those wishing to maintain their independence in the comfort of their own home. All our homecare staff are trained in domiciliary care as well as specialist areas of complex care such as dementia, epilepsy, multiple sclerosis, Asperger’s, stroke care and more.

We provide care for frail and elderly people who can no longer manage alone at home without support and help. This is where our fully trained live-in carers can provide all the care and support needed to continue living in the comfort of home.

Our clients have a range of conditions such as dementia and Parkinson’s Disease. Sometimes they simply find daily chores a challenge but are not yet ready or do not want to move into a residential home.

At our head office based in Barking, we have many years’ experience in providing care, and we pride ourselves on our high standards.

Our live-in care service ensures that families and individuals are provided with companionship and support as well as dignity and peace of mind at a difficult time. Assistance and encouragement are given when needed with everyday tasks such as cooking and cleaning, as well as personal care. Our carers will also walk the dog and feed the cat.

Our live-in carers all benefit from our award-winning training which includes first aid, personal care, dementia care and moving and handling. The training takes place under close observation from our care managers to ensure each candidate is suitable for a sensitive live-in carer role. After training, each carer is carefully hand-picked for each placement, ensuring that the carer assigned is matched to the specific skills and needs required, as well as the hobbies and interests of each client, making their clients’ lives as fulfilling as possible.

Find out more or apply for live in care at FreIvan Support services.

If you’d like to know more about receiving a live-in carer, for yourself or a loved one, please call us on 02036213531 or email info@freivan.co.uk and one of our team will contact you as soon as possible to discuss your needs further.

“care at home” or “home care”

At FreIvan, we understand that getting care in place and understanding your options can be daunting, not to mention because in-home care has a host of different names: domiciliary care, care at home, home care, companion care or home help.

In essence however, it’s the provision of care and support for people living, otherwise independently, within their own homes. Through a pattern of daily, weekly or live-in care, in-home is a satisfying and rewarding alternative to residential care.

We want to make this process as simple as possible.

Why Care at Home

Stay in the home you love

Enjoy one-to-one care on your terms

Full carer matching

Continue to maintain your social connections

Maintain control and independence

Specialists in Privately Delivered Home Care

During the day, hourly care at home is perfect as a premium alternative to the limitations of statutory care which is becoming increasingly insufficient. Private care provides people with choice and control over the care that they receive. We lead the field in providing high-quality care exclusively for self-funding clients in England. Hourly care is a starting point, but as needs change we can develop and evolve your care package with you right up to live-in care (24-hour care).

We truly understand the importance of solid foundations when creating care packages.

Every day we’re privileged to witness the benefits for families when high-quality and consistent carers come on board.

Companionship

We know that the needs of our elderly clients go beyond routine practical tasks. That’s why you will always hear us talk about care and companionship. Our carers are there for both the practical support, as well as emotional support.

Ensuring our visits last 2 hours, and for a minimum of 10 hours a week, means that our carers build truly meaningful and trusted relationships with their clients.

Consistency

We know that a friendly and familiar face is essential with care. That’s why it’s important to us that you know and like the person who looks after you; after all that’s how we build lasting relationships. We can’t stress highly enough the benefits that consistent and robust care arrangements bring to the whole family. 

A care package must be built with solid foundations for it to be successful longer term, so we always provide introductions between our carers and yourself.  Asking for your feedback and making any changes if required before a package of care starts is essential.

Trusted

Regulated and inspected care services for quality, we constantly maintain outstanding results in all areas.

We also regularly audit and inspect our own services through our in-house peer-to-peer audit program run by our managers.

High quality in-home care allows our clients to retain a level of independence and dignity that can’t be matched when staying in a care home.

Our office is based at: FreIvan Support Services Ltd, unit 9 Town Quay Wharf, Abbey Road, Barking. IG11 7BZ

Care at home allows people to retain a level of independence, choice, and control that would not be possible in a care home. The emotional distress associated with selling the family home in order to move into residential care can be painful for everyone involved.  For many, their own home is going to be a better environment for care. It means continuing to live in a familiar place, often the family home of 50 years or more, and with family, friends and other social connections intact.

Duties include, but are not limited to:

Friendly companionship and genuine social support.

Help with daily personal care activities that you cannot complete safely without assistance, e.g., getting dressed, washing, going to the toilet.

Help with housework, preparation of meals and shopping.

Support with the administration of medications.

Company and assistance in running errands and appointments.

Assistance with reading and handling household administrative tasks.

It’s Straightforward to Get Started.

Call us for an initial friendly chat today. Feel free to ask us about our setup guide, we will arrange a home visit to meet you this week or next. Now, we can start putting together your ideal care arrangements with an agreed start date, usually around 3-4 weeks.

Get Started Today!

Supported living means that you are supported to live in the way that you want. We can help vulnerable people to live in their homes and community.

We provide supported living staff to people in the area about where they would like to live, who they would like to live with and how they would like to receive their support.

We will endeavour to cater for people where possible to live close to family and friends. Supported Living is an alternative to residential care for people who are assessed as eligible for services.

What support is available?

Support that is offered is based on assessment of a person’s needs, and can include:

Personal care

Shopping

Meal planning, preparation and cooking

Medication management

Domestic tasks – vacuuming, cleaning and laundry

Budgeting and finances

Paying bills/correspondences

Arranging and attending medical appointments

Maximising benefits

Support to access wider opportunities within the community

Support with leisure activities

Gaining employment/voluntary work

Education

One to one support can be provided to support service users to build their skills for independent living

Developing skills

Helping people to feel part of the community.

What is the referral process?

When a service user is referred to supported living, they are assigned a worker from the adult social care team.

Role of our supported living team

When we receive a referral, we come for a visit with the allocated worker and service provider to complete a supported living assessment. This will help us work out the level of support required by the person who has been referred.

This refresher course in Prevention and Management of Violence and Aggression (PMVA) demonstrates techniques which will help you continue to defuse and manage potential conflict, safely, within a variety of settings.

This course has been developed in line with the GSA (General Services Association) standards and meets the requirements of the 2019 Restraint Reduction Network (RRN) Training Standards.

WHO IS THIS COURSE FOR?

This refresher course is essential for any member of staff that works in a violent/ aggressive setting, particularly within a mental health environment.

This course is only for delegates that need to update their skills. Delegates must have completed a full 3-day PMVA course prior to attending this course.

A health declaration must be completed on the day of the course, which will be assessed by the course tutor. Due to the physical nature of this course we cannot accept any pregnant candidates on the course, post- natal learners should seek advice from their GP prior to attendance.

OBJECTIVES

By the end of the course, delegates will be able to:

Legal Responsibilities

Understand Reasonable Force

Understand ethical considerations of physical intervention

Identify possible causes of violence + aggression

Know the stages of the assault cycle + what each stage means

Be able to identify signs of escalation of aggression

Understand the different types of de-escalation strategies

Recognise the importance of early intervention

Understand the importance of continually assessing + evaluating the levels of risk posed by difficult / challenging people

Select + utilise appropriate physical + non physical strategies to manage aggressive individuals

Demonstrate how to escape safely from a variety of grabs + holds

COURSE CONTENT

Relevant legislation, guidelines + frameworks

Legal + ethical issues

Influences on PMVA

Risks in restraint

Use of Reasonable Force

De-escalation

Avoiding + detection of positional asphyxia

Instruction + practice of: –

– Friendly come along (including Non-Contact and stage one, two and figure of four)

– Standing holds to include (Escape and Rescue)

– Upper Arm Wrap, Team Formulation & Approach

– Upper Arm Wrap to a secure hold

– Seated De-escalation to include Trouble Drills

– Upper Arm Wrap to Supine

– Supine Descent to Floor to Elevated Rest in Upper Arm Wrap

– Trouble Drill to Sniper in Supine

– Elevated rest to standing

– De-escalation in Supine

– Securing Legs in Supine

– Prone descent to floor

– Prone floor work (upper rest to lower rest, de-escalation on floor, legs in prone)

– Turning Prone to Supine

– Prone Standing from the floor

– Reliefs, standing-supine-prone

– Seclusion options

This 3 day Prevention and Management of Violence and Aggression (PMVA) Training is a mandatory requirement for any member of staff that works in a violent/ aggressive setting, particularly within a mental health environment.

This course has been developed in line with the GSA (General Services Association) standards and meets the requirements of the 2019 Restraint Reduction Network (RRN) Training Standards.

The RRN Training Standards have now replaced the British Institute of Learning Disabilities (BILD) Code of Practice. (Source: restraintreductionnetwork.org/training-standards/)

WHO IS THIS COURSE FOR?

This course is for any delegate who is required to complete 3 day PMVA training or those that need to update their 3 day PMVA training certificate.

A health declaration must be completed on the day of the course, which will be assessed by the course tutor.

Due to the physical nature of this course we cannot accept any pregnant candidates on the course, post- natal learners should seek advice from their GP prior to attendance. All candidates must wear suitable clothing, e.g. tracksuit bottoms, trainers and t-shirt.

OBJECTIVES

By the end of the course, delegates will be able to: –

Understand their Legal Responsibilities

Understand Reasonable Force

Understand ethical considerations of physical intervention

Identify possible causes of violence + aggression

Know the stages of the assault cycle + what each stage means

Be able to identify signs of escalation + aggression

Understand the different types of de-escalation strategies

Recognize the importance of early intervention

Understand the importance of continually assessing + evaluation the levels of risk posed by difficult / challenging people

Select + utilize appropriate physical + nonphysical strategies to manage aggressive individuals

Demonstrate how to escape safely from a variety of grabs + holds  

COURSE CONTENT

Day 1 

Presentation on Use of Force/ Mental Capacity Act/ Mental Health Act

Role + Responsibilities of Head Person, 3 C’s, presenting + securing head

Instruction + practice of: –

– Friendly come along (including Non-Contact, stage one, two + figure of four)

– Standing holds to include (Escape and Rescue)

– Upper Arm Wrap, Team Formulation & Approach

– Upper Arm Wrap to a secure hold

– Seated De-escalation to include Trouble Drills

Day 2 

Presentation of de-escalation techniques, the assault cycle and early warning signs

Instruction + practice of: –

– Upper Arm Wrap to Supine

– Turning from relocation holds to wrap and vice versa

– Supine Descent to floor to elevated rest position

– Supine trouble drill sniper

– Standing from floor to Supine

– De-escalation in Supine

– Securing legs in Supine

– Supine I.M

Day 3 

Presentation on Risks associated with Restraint

Instruction + practice of: –

– Prone descent to floor

– Prone upper rest to lower and vice versa

– De-escalation on the floor

– Securing Legs in Prone

– Turning Prone to Supine and Supine to Prone

– Door work, reliefs in standing, supine or prone

WHO IS THIS COURSE FOR?

Medication Administration training is an excellent refresher course for healthcare professionals with the responsibility of receiving, storing, administering and disposing of medication.

WHY DO YOU NEED THIS COURSE?

Medication can be dangerous when misused but when used effectively is a very powerful tool to alleviate symptoms and improve or prolong a person’s life.

Healthcare professionals are not only responsible for the safe delivery of medication but also upholding dignity, encouraging independence and respecting choices the service user/patient makes.

OBJECTIVES

Identify relevant legislation

Understand the 8’R’s of medication administration

Recognize common medication

Understand the importance of record keeping

Identify prescribed medication

Understand common errors that can occur

COURSE CONTENT

Legislation

The 8 rights of medication administration

Classification and types of medication

Routes into the body

Maintaining records

Prescribing medication

Types and reasons for errors

Storing and disposing of medication

Self-administration and supporting independence

Contra indications, allergies and overdoses

Monitoring dosage systems

Medication calculations

COURSE BENEFITS

Certificate lasts for 1 year!

Reduce the likelihood of errors made whilst administering medicine

Delivers key information to enhance user/ patient care

WHO IS THIS COURSE FOR?

This course is for all healthcare professionals who need to refresh or improve upon their current understanding of mental health.

WHY DO YOU NEED THIS COURSE?

One in four adults have been diagnosed with a form of mental illness at some stage during their lifetime. (Source: Annual Health Survey)

This training course will ensure you are equipped with the relevant knowledge of mental health disorders to be able to manage and provide a high standard of support.

You will explore how mental health issues impacts individuals over their lifetime, the wider implications for their family and society, and how the media influence perceptions of mental health.

OBJECTIVES

By the end of this course, delegates will be able to understand:

The terms ‘mental health’, ‘mental illness’ and ‘mental wellbeing’

The statistics surrounding prevalence, trends and inequalities in mental health

Attitudes to mental health and associated stigma

The causes, symptoms and treatment of common mental health problems, including:

  1. Depression
  2. Bipolar Disorder
  3. Anxiety Disorders (Including OCD)
  4. Psychosis
  5. Self-Harm
  6. Eating Disorders
  7. Dementia

How to respond initially to someone experiencing a mental health emergency

COURSE CONTENT

Definitions

Modern attitudes to mental illness

Relevant Legislation

Types and causes of mental health disorders

Symptoms and recognition

Difficulties, support and referrals

Discrimination and stigma

Approach to care and boundaries

Treatment and medication

Effective communication

Perinatal mental health

OVERALL COURSE BENEFITS

This full day, face to face course in Mental Health Awareness equips you with the knowledge needed to identify the signs, triggers and effects of mental health.

WHAT FIRST AID TRAINING DOES MY ORGANISATION NEED?

Depending on the size and type of organization (see below) nominated staff will need to be trained in either ‘Emergency First Aid at Work’ or ‘First Aid at Work’ training course. Both these first aid courses enable first aiders to carry out first aid duties in the event of a workplace accident.

WHICH FIRST AID COURSE DO I CHOOSE?

Emergency First Aid at Work (1 Day) – Choose this first aid course if your organization is considered low risk (offices, shops etc) and you have less than 50 employees

OR

First Aid at Work (3 Days) – Choose this first aid course if your organization is considered higher risk (typically manufacturing, workshops etc) or if you have more than 50 employees

HOW MANY PEOPLE DO YOU NEED TRAINED?

Minimum x 2 per building so each Emergency First Aider can cover for each other if the other is on leave

OBJECTIVES OF THE COURSE

To deal with an emergency in the workplace until the emergency services arrive

CONTENTS

The role of the first aider

First aid kits and equipment

Preventing cross infection

Recording accidents and near misses (incidents)

Assessing emergency situations

How to administer first aid to a casualty who is unconscious / needs CPR / is choking / wounded or bleeding/ suffering from shock / has minor cuts, bruises or scald.

WHO IS THIS COURSE FOR?

This CPD accredited 1-day refresher training has been designed for all Healthcare Professionals whose work involves the Moving and Handling of People.

WHY DO YOU NEED THIS COURSE?

Incorrect or controversial People Moving and Handling techniques could seriously injure you and/ or your patient. Update your knowledge and techniques with this fantastic training course and protect both yourself, and your patients from injury or discomfort.

COURSE OBJECTIVES

Move and handle people in a way that requires the least amount of effort

Move and handle people in a way that provides greater comfort and dignity to the patient or resident

Understand manual handling legislation as it applies to Healthcare

Gain a better understanding of spinal mechanics

Look after your own back and that of patients / residents

Conduct a personal risk assessment for patients / residents

Safely move people with and without the use of specialist equipment

COURSE CONTENT

Manual Handling Responsibilities and the Law

Anatomy of the Spine and Types of Injuries

Biomechanics and Ergonomics

Safe Lifting Techniques – L.I.T.E

Lifting Objects

Key Elements of People Moving

Risks and Controls related to People Moving

People Moving – Risk Assessments/ Personal Plan

People Moving Equipment

People Moving – Controversial Techniques

People Moving – Good Techniques

Practical Sessions and Assessments in People Moving

COURSE BENEFITS

At the end of the training course, you will have the competence to provide correct people handling techniques so that risks are reduced to yourself and patients/residents.